In order to retrieve your forgotten password, your registered email needs to be valid.
- Open the app and on the login screen click on the Forgot Password link.
- Enter the email address you used to join OfficialMe and click on Forgot Password button.
- Once you receive the forgot password email, click on the link inside the email to change your password. If you don't receive the email, check you junk/spam folders and mark email as not spam if located there.
- Change your password once the link opens the change password screen.