H

  • How do I make my account private?
    On Android and iOS Open the app and from the main screen click on the person icon in the top right hand corner.  Click on the settings link ...
  • How do I update my avatar or profile picture?
    When you upload any photos, the first photo is used to set your profile photo if one has not been previously set.  You can change ...
  • How do I change my password?
    Open the app and click the person icon in the top right corner. Click on Settings and go to Change Password in the list. Enter your current ...
  • How do you search a profile Journal?
    While you are viewing yours or someone else's profile, click on the clock icon  Once viewing the full journal, click on the search icon in the ...
  • How do I signup and create an account?
    You can sign up via the Android or iOS device downloaded from the Google Play store or the App market. Once downloaded, open the app and ...
  • How do I see profile views?
    You can see total profile views and who has viewed your profile in the last 30 days. Go to your profile from the main screen top ...
  • How do I block someone?
    Go to the profile of the user account you want to block Click the profile menu (3 dots) in the righthand corner Then select block and confirm you ...
  • How do I unblock someone?
    You can unblock a user account from your profile Go to your profile and click on profile menu ( 3 dots) in the righthand corner and ...
  • How do I delete a conversation?
    Go to your messaging center by clicking on the message icon in the top header on the main timeline screen. Locate the conversation you want to ...
  • How do I create a new album?
    1st Option In the app, click on the person icon in the top right hand corner on the main screen.  Once the menu is opened, click on ...
  • How do I record video?
    You are able to record using your full screen in portrait or landscape view.  To record videos, click on the round green button with the + ...
  • How do I move a file to another album?
    There are 2 ways you can move an item to another album.  1.  Go to the album with the current item in it you want to ...
  • How to add or follow people?
    Do a search from the search icon in top menu from the home screen.  Once someone comes up you'd like to add, click on the plus ...
  • How long can I record video?
    Currently you can record up to 10 minutes of HD video from your device.  ...
  • How do I create an echo?
    You can click on the green action button on the home screen and click Video Echo. When you are ready,  press the shutter button and ...
  • How do I schedule a post?
    Scheduling a post is super easy.  After you have selected or recorded the media you want to post, select the Post Date field on the ...
  • How much will I get paid?
    You will set your montly price for access to your profile media. We don't set this for you, however $3.99 USD is the minimum you ...
  • How do I delete my account?
    Currently this is only done through the mobile app. However you can disable your account from the web. From the home screen tap on the account ...
  • How do you deactivate your account?
    From the home screen tap on the account icon in the top right corner. Then tap the settings link and go to Account and click the ...
  • How do I upload multiple photos?
    On OfficialMe, you can upload multiple photos from your device storage or gallery. There is no limit.  To take a photo, click on the round green ...
  • How do I send someone a message?
    If the user has messaging enabled (default) then you can send them a message.  Go to their profile and find the message icon on the screen.   Click ...
  • How do I restrict who can message me?
    You can go into the the Settings screen from the main menu and select Messages. Change the option from Everyone to Followers Only or Custom. If you ...
  • How do I share media with other users?
    There are several ways to share things on OfficialMe.  Repix Easiest way to share a post on the main timeline is by using the repix feature. This ...
  • How do albums work?
    OfficialMe uses albums to allow you to customize and organize your uploads into specific groups of content. Albums can be used as a normal way ...
  • How do I make money as a creator?
    When you join OfficialMe, you must create a promotional account choosing one of the types available.  Upon joining, you need to edit your profile and Bio ...
  • How do I take a photo?
    On OfficialMe you can take a photo from the app or upload photos from your devices storage.  OfficialMe gives you the flexibility to capture things the way ...
  • How do you find other users to follow?
    From the main timeline screen, click on the search icon in the top header. In the search box at the top, type the username or display ...
  • How do I see other user's posts or live videos?
    In order to see other user's posts in your feed, you need to follow that user. Go to their profile and click on the follow ...
  • How do I see a Repost?
    You can see a repost of someone elses content in your OfficialMe timeline on the home screen.  ...
  • How does the photo booth work?
    The photo booth mobile app feature to give you an option to have more fun with your photos.  Select the Photo Booth option from the green Action Menu ...
  • How do you pay for a creator subscription?
    On the website,  go to the home screen and click on My Subscriptions in the left side menu. It will reveal a Your Cards link ...
  • How do I retrieve a forgotten password?
    In order to retrieve your forgotten password, your registered email needs to be valid.  Open the app and on the login screen click on the Forgot ...